This Privacy Policy ("Policy") describes how pk101 ("the Platform", "we", "us", "our") collects, uses, processes, stores, and protects the personal information of individuals ("Player", "User", "You") who register for an Account or otherwise interact with the pk101 platform. Your privacy matters to us. We handle your personal data with care, and this document explains exactly what we collect, why we collect it, who we may share it with, and what your rights are as a data subject.
Before you read the full legal text, here is a plain-language summary of the six core privacy commitments pk101 makes to every registered player and site visitor. In any conflict between this summary and the full Policy text below, the full text prevails.
pk101 collects personal data limited to what is genuinely required to provide gaming services, process payments, comply with licensing obligations, and maintain account security. We do not collect personal data speculatively or for undefined future purposes.
pk101 does not sell, rent, or trade your personal data to third parties for commercial marketing purposes. Your information is used to provide and improve our services to you — not to generate revenue from your data profile for unrelated businesses.
pk101 implements technical and organisational security measures appropriate to the sensitivity of the data we hold. This includes encryption of data in transit and at rest, access controls limiting data access to authorised personnel only, and regular security reviews of our systems and processes.
pk101 respects your rights as a data subject. You can request access to your personal data, request corrections to inaccurate data, request deletion of data we are not required to retain, and opt out of non-essential communications — all through your account settings or via our support team.
pk101 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, regulatory obligation, or our international gaming license conditions. Data no longer required is securely deleted or anonymised.
This Policy explains in complete detail what data we collect, why we collect it, who we share it with, and how long we keep it. We do not use vague language to obscure our data practices. If you have questions about anything in this Policy, our support team is available to clarify.
pk101 is an internationally licensed online gaming platform operating at pk101.bio. The platform provides cricket betting, live casino games, slots, and related gaming services to eligible players, with a specific focus on serving the Pakistani market through full PKR currency support and local payment method integration including JazzCash and EasyPaisa.
For the purposes of this Privacy Policy, pk101 acts as the data controller in respect of personal data collected from players and site visitors interacting with the Platform. References to "pk101", "we", "us", and "our" throughout this document refer to the operating entity responsible for the Platform at pk101.bio.
Our data protection contact for privacy-related enquiries is reachable at the support email address published on this Platform. Contact details are provided in Section 15 of this Policy.
This Privacy Policy applies to all personal data collected by pk101 in connection with:
This Policy should be read alongside the pk101 Terms and Conditions, which govern the overall relationship between pk101 and registered players. Capitalised terms used in this Policy that are not defined herein have the meanings assigned to them in the Terms and Conditions.
pk101 collects personal data through multiple channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third parties such as payment processors and identity verification services. The categories of personal data we collect are set out in the table below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | Provided by you during registration and KYC |
| Contact Data | Pakistani mobile number (03xx format), email address | Provided by you during registration |
| Financial Data | JazzCash/EasyPaisa account reference, bank account identifier, transaction amounts, deposit and withdrawal history | Provided by you and received from payment processors |
| KYC Documentation | Scanned identity documents, proof of address, source of funds documentation | Provided by you during verification process |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Collected automatically through Platform use |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions | Collected automatically through Platform use |
| Communications Data | Records of correspondence with pk101 support, chat transcripts, email content | Generated through your interaction with support channels |
| Marketing Preferences | Communication opt-in/opt-out status, preferred contact channel, promotional history | Provided by you and inferred from account behaviour |
In limited circumstances relating to responsible gaming, pk101 may collect information about a player's self-reported gambling habits, financial vulnerabilities, or health-related concerns where the player voluntarily shares such information when engaging with responsible gaming tools or support services. This information is handled with heightened sensitivity and used solely for the purpose of providing appropriate player protection measures.
Where data fields are marked as optional during registration or account management, you are not obligated to provide that information. However, failure to provide mandatory data — particularly identity and contact information — may prevent pk101 from opening or maintaining your Account or processing withdrawal requests.
pk101 uses personal data collected from players and visitors for the following purposes:
We use identity, contact, and financial data to create and maintain your pk101 Account, authenticate your login sessions, process deposits and withdrawals, display your balance and bet history, and deliver the full range of gaming services available on the Platform. Without this processing, pk101 cannot provide its services to you.
We use identity and KYC documentation data to verify your age (21+ requirement), confirm your identity for withdrawal processing, detect and prevent fraudulent account activity, identify and close duplicate accounts, and comply with anti-money laundering (AML) obligations under our international gaming license.
Financial data is used to process deposit transactions via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, USDT TRC20, and retail cash channels; to process withdrawal requests to verified payment methods in the account holder's name; and to maintain a full transaction history accessible from your Account dashboard.
Technical data including IP addresses, device identifiers, and session information is used to detect suspicious login activity, enforce account security measures, identify and block automated bot access, investigate potential platform abuse, and maintain the overall security and integrity of the pk101 Platform.
Usage data and account behaviour information is analysed to identify patterns consistent with problematic gambling behaviour, to enforce deposit limits and self-exclusion periods set by players, and to ensure that marketing communications are not sent to players who have activated responsible gaming restrictions.
pk101 is required under its international gaming license to maintain records of player identity, transaction history, and KYC documentation for specified retention periods. Personal data is also processed to comply with applicable laws, respond to regulatory requests, and co-operate with law enforcement investigations where legally required.
Aggregated and anonymised usage data is used to understand how players interact with the Platform, which game categories are most used, where technical issues arise, and how the user experience can be improved. This analysis does not identify individual players where it can be conducted on an anonymised basis.
Where you have opted in to receive marketing communications, pk101 may use your contact data and account preferences to send you information about promotions, bonuses, new game releases, and platform updates. You can opt out of marketing communications at any time through your Account settings or by contacting support. Opting out of marketing does not affect service communications related to your Account.
pk101 processes personal data on the following legal bases as applicable to each processing activity:
pk101 does not sell, rent, or trade your personal data to third parties for their own commercial marketing purposes. We share personal data with third parties only in the following circumstances:
To process deposits and withdrawals, pk101 shares necessary financial and identity data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and cryptocurrency network operators. These providers receive only the data required to process the specific transaction and are bound by their own data protection obligations.
During the KYC process, pk101 may share identity documentation with approved third-party identity verification service providers who assist in verifying the authenticity of documents and confirming age requirements. These providers operate under data processing agreements with pk101 and are prohibited from using your data for any purpose beyond the verification service.
Live casino game studios and slot game providers operating within the pk101 platform may receive session-level data necessary to facilitate gameplay, record game results, and calculate payouts. Game providers receive pseudonymised player identifiers rather than full identity data where technically feasible.
pk101 will disclose personal data to regulatory bodies, law enforcement agencies, and other governmental authorities where required to do so by applicable law, court order, or regulatory directive, or where pk101 reasonably determines that disclosure is necessary to prevent fraud, money laundering, or serious harm.
pk101 may share personal data with legal advisors, auditors, and compliance consultants where necessary in connection with legitimate business or regulatory purposes. Such sharing is conducted under confidentiality obligations appropriate to the sensitivity of the data involved.
pk101 operates as an internationally licensed platform, and your personal data may be processed and stored on servers located in jurisdictions outside Pakistan. Where personal data is transferred internationally, pk101 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with this Policy, including the use of data processing agreements incorporating appropriate contractual protections.
By registering an Account on pk101, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan as necessary to provide the services described in this Policy and the Terms and Conditions.
pk101 uses cookies and similar tracking technologies on the Platform to maintain session state, remember your preferences, analyse usage patterns, and support the delivery of relevant features. The categories of cookies used by pk101 are described below.
You can control optional cookies through your browser settings. Most browsers allow you to block or delete cookies through the browser's settings menu. Note that blocking essential or security cookies will impair your ability to log in and use core Platform features. Instructions for managing cookies are available in your browser's help documentation.
pk101 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law, regulatory obligation, or our international gaming license conditions. The following indicative retention periods apply:
At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data subject to an active dispute, regulatory investigation, or legal hold will be retained for the duration of that matter regardless of the standard retention period.
As a data subject, you have the following rights in respect of personal data held by pk101. To exercise any of these rights, please contact pk101 through the support email address provided in Section 15. pk101 will respond to data subject requests within a reasonable timeframe and in any event within 30 days of receipt, subject to identity verification requirements.
Request a copy of the personal data pk101 holds about you, together with information about how it is used and who it is shared with.
Request correction of inaccurate or incomplete personal data held by pk101. Some corrections may require documentary verification.
Request deletion of personal data where it is no longer required for the purpose it was collected, subject to legal retention obligations that may prevent full erasure.
Request that pk101 restrict processing of your data in specific circumstances, such as while a data accuracy dispute is under review.
Request a copy of personal data you have provided to pk101 in a structured, machine-readable format where technically feasible.
Object to processing of your personal data based on legitimate interests, including direct marketing. Marketing opt-outs take effect immediately upon request.
pk101 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
No method of data transmission or storage is completely secure. While pk101 takes its security obligations seriously and implements measures proportionate to the risks involved, we cannot guarantee absolute security. Players are encouraged to maintain strong, unique passwords for their pk101 Account and to enable two-factor authentication where available.
pk101 is strictly an adult gaming platform. Access to the Platform and all gaming services is limited to individuals aged 21 years and older. pk101 does not knowingly collect personal data from individuals under the age of 21. Account registration requires age verification and is subject to KYC processes designed to identify and prevent underage access.
If pk101 discovers that personal data has been collected from a player who was under 21 years of age at the time of registration, that Account will be immediately closed, all associated data will be handled in accordance with applicable legal requirements, and all deposited funds will be managed in accordance with our Terms and Conditions.
If you are a parent or guardian and have reason to believe that a minor in your care has registered an Account on pk101, please contact our support team immediately at the address provided in Section 15. We will take prompt action to investigate and resolve the matter.
The pk101 Platform may contain links to or integrations with third-party services, including payment gateways and game provider interfaces. pk101 is not responsible for the privacy practices of any third-party service. When you interact with a third-party service through the Platform, that service's own privacy policy governs the collection and use of any data you provide to them.
We recommend that you review the privacy policies of any third-party services you interact with in connection with your pk101 Account, including your JazzCash or EasyPaisa account providers and any banking institutions used for deposit or withdrawal transactions.
pk101 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform services. Material changes — those that meaningfully affect how we collect or use personal data — will be communicated to registered players through the Account notification centre with reasonable advance notice before taking effect.
Non-material changes (such as clarifications of existing language or corrections to typographical errors) may be made without advance notice. The "Effective Date" at the top of this Policy reflects when the current version came into effect. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you should discontinue use of the Platform and request Account closure.
For all privacy-related enquiries, data subject access requests, or questions about this Privacy Policy, please contact pk101 through the following channel:
Email: [email protected] (plain text — not a clickable link)
Please include "Privacy" in the subject line of your enquiry and provide sufficient detail for our team to identify your Account and the specific data or concern you are writing about. pk101 support operates on Pakistan Standard Time (PKT) and will acknowledge your privacy enquiry within 3 business days of receipt, with a substantive response provided within 30 days.
pk101 is built on trust — trust that your data is handled responsibly, your payments are processed securely, and your gaming experience is fair. If you have any questions about this Policy or your data, our Pakistan Standard Time support team is here to help. 21+ only — please play responsibly.
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